This course supports learners to develop the knowledge, skills and attitude that encourage successful and effective relationships within the context of community support teams. By applying specific values and communication skills, participants will learn collaborative and positive relationships with others by listening effectively, speaking assertively, and resolving conflicts successfully. Self-awareness, self-esteem, self-care, personal empowerment, and culture are emphasized as important influences on the interpersonal communication process.
- Instructor: Joanne Poole