A critical part of human service work is the ability to relate to and communicate with people. In HSW 111, students work to develop the knowledge, skills and attitudes that enable meaningful contribution to any human service team.

This is a vocational course which means, in addition to the underlying theory, students will need to DEMONSTRATE specified communication skills. These skills include active listening, collaboration, assertive communication, and conflict resolution.

Key features to interpersonal communication include self-awareness, self-esteem, and self-care. Students will explore these important dynamics in HSW 111.